Senior Product Manager - CRM (with Microsoft Dynamics experience)
Remote
Full Time
Experienced
PROJECT DESCRIPTION
Our client is leading commercial real estate advisor and service provider to large institutional investors, global corporations, and other owners and occupiers. Their mission is to make it easier to lease, buy or sell properties in the retail, office, multifamily, industrial, student housing or hospitality sectors, the team is equipped to guide clients through the real estate process and more rewarding for everyone. Are you a seasoned product expert? Are you looking to create better experiences for our customers? If you want to expand your professional goals, this is the role for you.
Representing the needs to tenants and building owners is the cornerstone of our customer product experience. A frustrating experience can make or break even the best experience with a product. That’s why we’re looking for a Senior Product Manager who will dig into the details and help define and deliver a world-class product experience for our customer base.
IN THIS ROLE, YOU WILL
The ideal candidate for this role loves getting into the details, goes deep with customers to understand their needs and translating those to successful products, has a proven track record of collaborating with sales, business, operations, and customer service teams, has experience working on Microsoft as a product, and is skilled at communicating across levels and functions. Success in the role will be measured by customer NPS, customer feedback, and value delivered to the business.
- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.
- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.
- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change.
- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights.
- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.
HOW’S THE HIRING PROCESS GOING
We strive to make a smooth and transparent hiring process to find the perfect match for both sides. Steps may differ depending on the position — here's what to expect:
- Initial Interview: If your background fits the role's criteria, we'll invite you for an interview with a Talent Acquisition Specialist to get to know you better.
- Client’s Interview: Meet with client representatives to discuss the role specifics and gain insights into the project's scope and expectations.
- Final Decision: After completing all interviews and assessments, we'll reach a final decision and get back to you with the result.
Our client is leading commercial real estate advisor and service provider to large institutional investors, global corporations, and other owners and occupiers. Their mission is to make it easier to lease, buy or sell properties in the retail, office, multifamily, industrial, student housing or hospitality sectors, the team is equipped to guide clients through the real estate process and more rewarding for everyone. Are you a seasoned product expert? Are you looking to create better experiences for our customers? If you want to expand your professional goals, this is the role for you.
Representing the needs to tenants and building owners is the cornerstone of our customer product experience. A frustrating experience can make or break even the best experience with a product. That’s why we’re looking for a Senior Product Manager who will dig into the details and help define and deliver a world-class product experience for our customer base.
IN THIS ROLE, YOU WILL
- Spend time with our customers to dig into how they prospect and find new clients, and how these processes fit with their day to day operations, to understand their needs and challenges;
- Partner with design, engineering, data science, and analytics teams to identify and prioritize opportunities and turn them into requirements, designs, and code;
- Meet with sales and business operation leaders to align on top pain points that have surfaced and map them to solutions that we can build over time;
- Shadow customers to watch them walk through our business processes, and identify new areas of opportunity;
- Partner with your fellow product managers on product changes that may impact customer leasing solutions across the organization;
- Define and prioritize the product backlog, aligning with the overall product strategy and business goals;
- Collaborate with cross-functional teams, including development, design, marketing, and sales, to deliver high-quality product releases;
- Conduct market research and analysis to identify customer needs, market trends, and competitive dynamics;
- Communicate product vision and roadmap to stakeholders and manage expectations throughout the product lifecycle;
- Act as the customer advocate, ensuring that product developments are aligned with user needs and provide maximum value;
- Facilitate daily Scrum activities, such as sprint planning, reviews, and retrospectives;
- Monitor and measure product performance, collecting and analyzing data to inform product decisions;
- Ensure the successful integration and implementation of Microsoft Dynamics solutions in alignment with business requirements.
The ideal candidate for this role loves getting into the details, goes deep with customers to understand their needs and translating those to successful products, has a proven track record of collaborating with sales, business, operations, and customer service teams, has experience working on Microsoft as a product, and is skilled at communicating across levels and functions. Success in the role will be measured by customer NPS, customer feedback, and value delivered to the business.
- Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.
- 5+ years of experience in product management, with a minimum of 3 years specializing in Microsoft Dynamics.
- Strong knowledge of Agile methodologies and experience working in a Scrum framework.
- Proven track record of successfully launching and managing products in the Microsoft Dynamics ecosystem.
- Excellent communication, collaboration, and leadership skills.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Certification in Microsoft Dynamics and Agile Product Management is highly desirable.
- Vision – You have an eye for great products, including defining and driving new features with quantitative and qualitative reasoning.
- Customer Focus – You comprehend and advocate for the product and our customers; you bring strong customer empathy and experience driving product direction and execution based on customer pain points and opportunities.
- Attention to Detail – You sweat the small stuff, and you raise the team’s standards for quality and attention to detail.
- Planning – Lead cross-functional participation in planning and execution; direct product development toward the highest-ROI opportunities.
- Decisive – You can translate ambiguous or conflicting inputs into solid action plans and precise requirements.
- Communication Skills – Clear, concise written and verbal communication skills; experience crafting epics, user stories, and tasks.
- Leadership – You can unite and steer one or more teams aligned to the same goal without direct managerial authority.
- Demonstrated experience in adopting product management best practices, standards and policies.
- Strategic thinker. Understands business objectives and converts them into clear product plans, follows through with execution.
- Analytical and results oriented. Uses hard data to assess opportunities, metrics driven, ruthless in prioritization, overcomes obstacles to drive business outcomes.
- Comfortable with ambiguity and challenge. Thrives in a fast-paced environment, concurrently manages multiple initiatives, remains optimistic.
- Excellent communicator. Articulates the product strategy and roadmap, structures the problem at hand, experienced and comfortable gaining alignment and in presenting to senior executives.
- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.
- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.
- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change.
- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights.
- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.
HOW’S THE HIRING PROCESS GOING
We strive to make a smooth and transparent hiring process to find the perfect match for both sides. Steps may differ depending on the position — here's what to expect:
- Initial Interview: If your background fits the role's criteria, we'll invite you for an interview with a Talent Acquisition Specialist to get to know you better.
- Client’s Interview: Meet with client representatives to discuss the role specifics and gain insights into the project's scope and expectations.
- Final Decision: After completing all interviews and assessments, we'll reach a final decision and get back to you with the result.
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