Engagement Manager
Remote
Full Time
Mid Level
PROJECT DESCRIPTION
We’re looking for an Engagement Manager who is client-obsessed, proactive, and thrives in a fast-paced, dynamic environment. This is a hands-on role where you’ll take full ownership of client engagements - from presales and discovery through successful delivery - ensuring we consistently deliver value and build long-term partnerships. We welcome candidates with the right mindset, consultative skills, and the ambition to grow quickly. If you're passionate about helping clients succeed and ready to make an impact, we want to hear from you.
IN THIS ROLE, YOU WILL
- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.
- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.
- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change.
- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights.
- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.
HOW’S THE HIRING PROCESS GOING:
We strive to make a smooth and transparent hiring process to find the perfect match for both sides. Steps may differ depending on the position — here's what to expect:
- Initial Interview: If your background fits the role's criteria, we'll invite you for an interview with a Talent Acquisition Specialist to get to know you better.
- Technical Interview: Depending on the role, you may be asked to complete a technical assessment/test task to showcase your expertise.
- Final Decision: After completing all interviews and assessments, we'll reach a final decision and get back to you with the result.
We’re looking for an Engagement Manager who is client-obsessed, proactive, and thrives in a fast-paced, dynamic environment. This is a hands-on role where you’ll take full ownership of client engagements - from presales and discovery through successful delivery - ensuring we consistently deliver value and build long-term partnerships. We welcome candidates with the right mindset, consultative skills, and the ambition to grow quickly. If you're passionate about helping clients succeed and ready to make an impact, we want to hear from you.
IN THIS ROLE, YOU WILL
1. Presales & Proposal Management
- Drive the presales process in close collaboration with Sales and Delivery
- Facilitate estimation sessions
- Prepare tailored proposals and responses to RFPs that align with client business goals
2. Consulting & Discovery Leadership
- Facilitate and manage discovery phases and enabling consulting engagements
- Identify business challenges and define high-level solution approaches
- Collaborate with technical team to craft meaningful recommendations and artifacts
3. Customer Success & Delivery Enablement
- Act as the main point of contact for customer engagement once the project starts
- Partner with Delivery and Project Managers to ensure project execution aligns with agreed scope, quality, and timelines
- Proactively address risks, client concerns, and change management needs
4. Cross-Functional Collaboration
- Work closely with Sales, Marketing, and Delivery teams to support go-to-market and growth initiatives
- Contribute to internal process improvements and knowledge-sharing activities
- Proven experience in a customer-facing role in IT consulting, software development, or technology services
- Understanding of SDLC, agile methodologies, and typical client engagement models
- Demonstrated ability to lead client discussions, manage expectations, and build trust
- Proactive mindset with a high degree of ownership and follow-through
- Excellent communication, facilitation, and presentation skills
- Experience facilitating solution workshops or discovery phases with clients
- Background as a Project Manager, Business Analyst, or other hands-on project experience
- Familiarity with modern software architecture, cloud, or enterprise solutions
NICE TO HAVE
- Experience facilitating solution workshops or discovery phases with clients
- Background as a Project Manager, Business Analyst, or other hands-on project experience
- Familiarity with modern software architecture, cloud, or enterprise solutions
- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.
- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.
- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change.
- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights.
- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.
HOW’S THE HIRING PROCESS GOING:
We strive to make a smooth and transparent hiring process to find the perfect match for both sides. Steps may differ depending on the position — here's what to expect:
- Initial Interview: If your background fits the role's criteria, we'll invite you for an interview with a Talent Acquisition Specialist to get to know you better.
- Technical Interview: Depending on the role, you may be asked to complete a technical assessment/test task to showcase your expertise.
- Final Decision: After completing all interviews and assessments, we'll reach a final decision and get back to you with the result.
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