Head of Digital Solutions & Delivery
ABOUT THE ROLE:
We are seeking an experienced and hands-on Head of Digital Solutions & Delivery to oversee end-to-end client engagements, from pre-sales and solution design to project execution and delivery excellence. This is a key leadership role responsible for aligning business needs with scalable technology solutions, ensuring high-quality project execution, and enabling strong commercial outcomes. You will report directly to the co-CEOs and work closely with cross-functional teams, including Sales, Architecture, and Project Management.
KEY RESPONSIBILITIES:
- Lead the solution design process in collaboration with Sales, Pre-Sales, and Architects;
- Oversee estimation, SoW (Statement of Work) creation, and ensure alignment between proposed solutions and delivery capabilities;
- Own execution of all in-flight client projects from kickoff to closure;
- Manage and mentor a team of project managers, BAs, and solution leads; ensure correct application of Agile/Scrum methodologies;
- Act as the main point of escalation for delivery issues, delays, or scope changes;
- Build and maintain strong relationships with clients through clear and proactive communication;
- Provide structured delivery reporting to the SLT, including project status, risk tracking, and team utilization;
- Foster a culture of accountability, transparency, and continuous improvement across the delivery organization.
KEY METRICS FOR SUCCESS:
- 90%+ of projects delivered on time and within budget;
- High Client Satisfaction Scores;
- Low rate of unresolved critical risks or scope creep;
- Strong team utilization and project margin performance;
- Active contribution to internal process improvements and delivery innovation.
ABOUT YOU:
- 8+ years of experience in project/delivery management or technical leadership roles;
- Strong understanding of Agile/Scrum methodologies and project governance;
- Proven ability to lead multi-disciplinary teams and complex project portfolios;
- Excellent communication and stakeholder management skills, including C-level reporting;
- Technical background or experience in software engineering, architecture, or product development is a plus;
- Comfortable working in a dynamic and fast-paced international environment.
AS AN OPINOV8R, YOU WILL HAVE:
- Digital-First Approach: Great talent knows no borders! You can work from wherever you are. We hire and collaborate with professionals worldwide.
- Remote Work Model: Balance your professional and personal life with our flexible working conditions. We offer an, empowering you to be productive and deliver your best from anywhere.
- Exciting Projects: Dive into impactful projects across various industries that challenge and spark your creativity. Work on innovative solutions that push boundaries, giving you the chance to make a difference and drive change.
- Boost Your Expertise: Elevate your career with unmatched experiences that expand your knowledge and master skills. We foster continuous learning and development opportunities that allow you to grow and reach new heights.
- Join the Best Team Ever: Collaborate with our diverse and сross-cultural team of passionate technologists and creative thinkers who inspire and support. Together, we develop services that make a real impact on the world.
HOW’S THE HIRING PROCESS GOING:
We strive to make a smooth and transparent hiring process to find the perfect match for both sides. Steps may differ depending on the position — here's what to expect:
- Initial Interview: If your background fits the role's criteria, we'll invite you for an interview with a Talent Acquisition Specialist to get to know you better.
- Technical Interview: Depending on the role, you may be asked to complete a technical assessment/test task to showcase your expertise.
- Final Decision: After completing all interviews and assessments, we'll reach a final decision and get back to you with the result.